PRE-REGISTRATION

Patient Pre-Registration

Pre-Registration

Thank you for pre-registering for your procedure at University of Maryland St. Joseph Medical Center. We look forward to fulfilling your health care needs with personal and compassionate care.

Are you a patient registering for surgery? Download these important skin-prep directions. English Spanish

To skip to the pre-registration form, click here.

Please be prepared to provide the following:

  • Date of test or procedure
  • Demographic information
  • Physician order (if applicable)
  • Insurance information (on card)
  • Complete physician name(s)
  • Pre-certification number from insurance company; if applicable

Q&A

What are the office hours to talk to someone about pre-registration?

The Patient Access staff is available from 8 a.m. to 8 p.m. - Monday through Thursday and 8 a.m. to 4 p.m. on Friday. Please call the Patient Access department, 410.337.1626

Why pre-register?

When you pre-register, you expedite the registration process which decreases patient wait time. We know your time is valuable!

When should I pre-register?

Please complete the pre-registration form at least 72 hours prior to your scheduled visit. This allows us adequate time to verify and pre-certify your insurance (if applicable). If you are unable to meet this timeframe, pre-registration can be completed over the telephone prior to your scheduled service(s). Please call the Patient Access department, 410.337.1626.

How do I pre-register?

Pre-registration can be completed two ways for your convenience. Choose one of the following options:

  1. Complete the Form Online click here
  2. Pre-register by telephone. Call the Patient Access department, 410.337.1626

Is online pre-registration secure?

The Patient Access department upholds University of Maryland St. Joseph Medical Center’s core values by respecting your right to privacy and confidentiality of all patients. The information you submit will be transmitted via secure 128-bit encryption.

Do I need to bring my insurance card and photo ID?

Yes. The hospital needs a copy of your insurance card to verify coverage and to determine if pre-certification is required. A photo ID is needed to verify your identity.

Do I need to stop by Central Registration when I get to St. Joseph?

Yes. Upon arrival, Patient Access will obtain all necessary signatures and copies of insurance cards and photo ID.

Please arrive at the main entrance of the medical center. You will be greeted and escorted to Central Registration. "Express-In" is our kiosk registration process that features a touch screen for patients having outpatient scheduled services, such as surgery or diagnostic testing. Registration representatives are on hand to assist patients with the kiosks. Please check with your physician with questions about arrival times.

What is the Medicare Secondary Payor Questionnaire (MSP) and why does it need to be completed for each registration?

Federal Law requires that providers of medical services to Medicare beneficiaries determine whether or not there is other insurance coverage for the beneficiary that should be billed before a claim is submitted to Medicare. Providers, such as hospitals, must be able to document that they have screened for other insurance coverage by asking the beneficiary questions which will identify if other insurance is available. The Medicare Questionnaire contains all of the necessary questions that need to be asked of the beneficiary to determine if there is other insurance that is primary to Medicare. Accurately completing the Medicare Secondary Payor Questionnaire ensures expedient payments to providers, as well as compliance with Medicare rules and regulations.

How do I obtain a wheelchair when I arrive?

Wheelchairs are located at the information desk and/or Central Registration.

Questions?

University of Maryland St. Joseph Medical Center: 410.337.1000

Pre-registration: 410.337.1626

Maternity Pre-Registration: 410.337.3918

Notice of Privacy Practice: Patient Advocate, 410.337.1560 or the Privacy Officer, 410.337.1163

Advance Directives: Spiritual Care, 410.337.1109

Insurance Verification: 410.427.2047

Financial Assistance: 410.337.3902

Cashier - To make payment: 410.427.2090

Precertification: Call your insurance company

Thank you for choosing University of Maryland St. Joseph Medical Center for your health care needs. We look forward to taking care of you.